Building Hope Case Study: Innovation Academy SRQ

Partner School: Innovation Academy SRQ

Service Type: Back Office Accounting, Payroll/HR, Charter Ace and Grants Management

About Innovation Academy SRQ

Innovation Academy SRQ is a public charter school guided by its commitment to “Every Student, Every Family, Every Day.” With more than 25 years of history, the school serves students from VPK through fifth grade and takes a holistic approach to education, emphasizing academic achievement, health and well-being, and community engagement.

As an International Baccalaureate candidate school at the time of the September 2025 interview, Innovation Academy SRQ was expanding its educational offerings while continuing to strengthen its operations to better serve students and families.

Financial and Operational Challenges

Following a leadership transition, Innovation Academy SRQ identified an opportunity to strengthen its financial operations and improve administrative efficiency. Previously, the school relied on a single in-house staff member to manage accounting, grants administration and financial reporting. While this arrangement had supported the school for years, it had become increasingly costly and placed significant responsibility on one position.

The school also relied heavily on manual processes, including paper checks that required daily signatures, mailing and administrative oversight. As new leadership evaluated existing operations, it became clear that financial records, reporting procedures and payment workflows would benefit from greater structure and modernization.

School leadership and the board sought a cost-effective partner with experience in charter school financial management who could streamline these essential functions, strengthen financial oversight and allow administrators to dedicate more time to students and educational programs.

Solution

In 2023, Innovation Academy SRQ partnered with Building Hope to modernize its financial and operational systems. Rather than relying on a single in-house employee, the school gained access to specialized support across several essential services.

  • Back Office Accounting: Building Hope assumed responsibility for bookkeeping, financial reporting and accounting support, helping the school strengthen its financial processes and meet district reporting requirements.
  • Payroll Management: Building Hope provided payroll-related administrative support, reducing the workload on school leadership and helping maintain reliable operations.
  • Charter Ace: Building Hope's proprietary platform transformed the school's accounts payable process. By transitioning from handwritten checks and mailed invoices to electronic bill payments, Innovation Academy SRQ significantly reduced manual administrative work.
  • Grants Management: Building Hope provided support for Title I and other grant reimbursements, simplifying the submission process and reducing the time school leadership spent managing grant-related paperwork.

Together, these services provided a more efficient and cost-effective approach to financial management, giving the school access to specialized expertise without the expense of maintaining an equivalent in-house position.

Key Outcomes

  • Nearly two-thirds Reduction in costs compared with the school's previous in-house arrangement, as estimated by its Head of School.
  • Greater Operational Efficiency: Charter Ace eliminated the need for routine handwritten checks, physical signatures and mailed payments, creating a streamlined digital workflow.
  • Simplified Grants Administration: Support with Title I and other grant reimbursements reduced the administrative burden on school leadership.
  • Responsive Financial Support: Access to specialized accounting and grants professionals provided clear points of contact and timely assistance.
  • More Time for Students: By outsourcing essential financial operations, school leadership gained time to concentrate on educational programming, community engagement and long-term planning.

A Partnership Supporting Future Growth

For Head of School Fayth Jenkins, Building Hope's support has made a meaningful difference in the school's daily operations.

“I don't have to worry about the financing at all. It saves me so much time.”
— Fayth Jenkins, Head of School

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